Nothing is more important than empathy for another human being’s suffering. Not a career, not wealth, not intelligence, certainly not status. We have to feel for one another if we are going to survive with dignity.
~Audrey Hepburn
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With over two decades of helping people realize their best and coaching teams to succeed in their endeavours, Cyn’s diverse education and experience has allowed her to meet a variety of needs for a broad client base.
Cyn’s latest and most challenging role stems from her more recent life experience. The loss of her first husband to cancer, a horrific car accident which left her son with a severe brain injury and the loss of both her Dad, who had early diagnosis Alzheimer’s and her Mom to ALS (Lou Gehrig’s disease) – both within 30 days, left Cyn permanently transformed. Since then she has turned her attention to the support of and promoting the awareness of the special needs of caregivers.
Cyn is a Certified Professional Consultant on Ageing, a Certified Dementia Practitioner, a Certified Montessori Dementia Care Professional, Elder Planning Counsellor, as well as a Certified Life Coach.
Compassionate Dementia Care at Home
Cyn Dunn spent the first part of her career helping people make better choices and decisions about their lives. Today, fueled by her transformative personal experiences as a family caregiver, she now focuses on the well-being of other family caregivers as the founder of Choice Dementia Services.
She helps the family caregiver who struggles with the balance and harmony needed to stay sane when they are being constantly barraged by the needs of their loved ones and perhaps the needs of children as well.
Mission
Her mission is to support you, the family member, who struggles with providing the highest quality of at-home dementia care for your loved one living with Alzheimer’s disease or a related dementia.
We provide exceptionally trained and family-oriented care professionals who will be cheerful, on time and will demonstrate the quality care standards that we set.
Mandate
We take pride in our approach to respite care and home care by offering our clients family-style support. We treat our clients like we would treat our own family and as a result, we build true relationships with our clients and their loved ones as the disease progresses. We provide on-demand education, support, and a listening ear to the family caregivers when they need it the most.
Values
We are experts in care for Alzheimer’s disease and other related dementias. We have an intimate understanding of the needs of you and your family have while you are caring for your loved one that we can bring ease to your day. Our highly-trained care professionals will provide care with dignity tact and kindness.
Delivery Model
The team at Choice Dementia Services is united by a common goal. That goal is to provide the best in home care to those with dementia or Alzheimer's disease. Our goals is to ensure each of our clients maintain their independence and remain at home as long as possible. We care for each client with the respect and dignity we would provide members of our own families. In fact, many of our caregivers have been drawn to Choice as a result of their own experiences in caring for a loved one.you need to make informed decisions about your loved one's care. We promise that we will always communicate openly and honestly with you. emergency service to all of our clients.
Our promises to you are that:
We will deliver our promises consistently and with a smile! We will listen to our clients and their families, working with them to plan for a successful future.
YOU and your loved one are our top priority. We will continue to provide the best care and support for your loved one, no matter what!
We act with compassion, care and respect. We do not rush or stress our clients. We always engage our clients in conversation and activities. We have fun, are positive and help our clients enjoy life to its fullest!
We recognize you are the expert in your family member's care. We will provide you with all of the information and tools that you need to make informed decisions about your loved one's care. We promise that we will always communicate openly and honestly with you.
Our team will arrive on time and refrain from cell phone use unless it is to communicate on behalf of the client. While we appreciate your gratitude, we will politely decline all tips or gifts. Our goal is to provide you with peace of mind so that you can worry less and enjoy more!
Our goal is to keep your loved one comfortable in their own home. Our care should feel like a friend coming for a visit. We wear practical clothing and refrain from wearing any scents or perfumes. We also ensure that all of our equipment is safe and comfortable for your loved one.
We take our duty of care seriously. Our team will communicate with head office to report client concerns and finish all documentation within 24 hours of service. We also provide after-hours emergency service to all of our clients.
You will be able to identify our team as they carry identification provided by Choice Dementia Services. We are committed to your safety and maintain up to date vaccinations and First Aid certification obtained through local resources. We remain fully insured and covered by WCB.
Our team consists of Care Aides, Practical Nurses, Recreation Therapists and Nurses, who all work together bringing the very best care to each person and their family.
Crystal
Vicki
Linda
Jasdeep
Our Care Model
Choice Dementia Services provides in-home care for seniors and adults who need assistance at home after a diagnosis of Alzheimer’s disease or any related dementia. Our expert-trained home care aides let your loved one remain at home for as long as safely possible, a dream come true for many seniors. Our Primary Caregiver has one goal: enriching the lives of our clients and their family members.
Staff Training
Our staff are trained to understand the complexities of providing care to those living with dementia. They utilize techniques including speaking slowly and in a reassuring tone. They understand body language and have excellent problem solving skills to deal with behavior changes in people with dementia.
Our Caregivers:
go through a thorough interview and background check process, including criminal checks and personal and professional reference checks
are empathetic
are trained in caring for someone with dementia. They support our clients and other family members who require assistance at home
compatible with the client
bonded, insured and covered by workers’ compensation
focus on keeping our clients engaged and active. We know it is important for your family member to feel needed.
speak in a reassuring tone and speak slowly and maintain eye contact to ensure our clients have the information they need to make decisions for themselves wherever possible
are trained in problem solving skills for those living with dementia. Our team will find ways to improve your loved ones quality of life.
will play soothing music at the client's request
utilize visual cues to help with short term memory loss
